1、【题目】题目：抱怨和索赔信函
答案：
For Delay in Shipment (由于发货延迟而抱怨)
Dear Sirs ,
The furniture we ordered from you should have reached us a week ago .Needless to say , the delay in delivery has put us to great inconvenience .It is therefore imperative that you dispatch them immediately .Otherwise we shall be obliged to cancel the order and obtain the goods elsewhere.
Please look into the matter as one of urgency and let us have your reply as early as possible .
For Poor-Packing (由于包装不妥提出索赔)
Dear Sirs ,
We are writing to inform you that the toys covered by our order No.519arrived in such an unsatisfactory condition that we have to lodge a claim against you .It was found upon examination that 10% of them are broken and some are badly scratched , obviously due to the improper packing . Therefore, we cannot offer it for sale at the normal price and suggest that you make us an allowance of 20% on the invoiced cost .This is the amount by which we propose to reduce our selling price .If you cannot accept , Im afraid we shall have to return them for replacement .
Sincerely yours , XXX
For Damage of Goods (由于货物损坏而抱怨)
Dear Sirs,
Our order No.JT-8 The glassware you supplied to our order of 3rd July was delivered by the shipping company this morning .The 160 cartons containing the goods appeared to be in perfect condition .But when I unpacked them with great care , I regret to report that 10 cartons of glassware badly cracked .
We trust you can understand that we expect the compensation for our dam aged goods.
For Incomformity(由于货物不符而抱怨)
Dear Sirs ,
On March 12, we ordered 1,200 shirts size 42. But unfortunately ,we received completely different articles-children clothes today .We can only presume that a mistake was made and the children clothes were for another order.
As I have several customers waiting , please arrange for the replacements at once.
解析：
暂无解析
1、【题目】题目：通过自荐信建立商务关系。
答案：
Gentlemen:
You were recommended to us by the Citibank,which told us that you are a prospective buyer of Chinese textiles and cotton piece goods.And these items fall within the business scope of our corporation.
We are a state-operated corporation and are in a position to accept orders against customers’ samples specifying design specifications and packing requirements.In order to give you a rough idea of our products,we are airmailing you under separate cover a copy of our latest catalogue for your reference.If you find any of the items interesting,please let us know without the least delay.We shall be glad to send you quotations and samples upon receipt of your specific inquiries.
We look forward to your early reply.
Truly yours
解析：
暂无解析
1、【题目】题目：Resource Planning Manager: Assessment of Suitability for Home-based Working
答案：
Introduction
The purpose of this report is to assess the suitability of my position as Resource Planning Manager for home-based working.
Findings
My working pattern and that of my colleagues varies from week to week. During certain periods a large proportion of my time is spent doing fieldwork. This is followed by office-based collating and recording the data collected. Once the results have been recorded, I proof-read the colour copies of all reports and maps.
As regards communication with colleagues, department meetings are held once a fortnight. At other times, the individual members of the team communicate either face-to-face or by phone, depending on their location. Apart from official meetings, the same results can be achieved whether I am in the office or working elsewhere.
Conclusion
It is clearly that I could be able to undertake the duties while working from home for a large proportion of my time. Clearly, some days would be spent in the office for face-to-face communication with colleagues. It would also be necessary to use the technical facilities at times. However, in order to be able to work effectively from home, I would need to be provided with a networked computer and printer.
Recommendations
I would suggest that I should be given the necessary equipment to work partially from home for a trial period. After this time, further consultation should take place in order to reassess the situation.
解析：
暂无解析
1、【题目】题目：Congratulation Letter祝贺与慰问
答案：
Sample 1
Dear Mr.Stewart:
Please accept my warmest congratulations on your promotion to general manager! We have just learned that you have been appointed to this position.It came as no surprise to us in view of your unusual abilities.You deserve the position after years of service in the company.Your experience in this field will surely bring in more profits for your company.We are sending you our best wishes for the future.
Through 3 years of working with you,many of us know clearly how much you have contributed to building the relationship between our two corporations.You also have come to know us well during the past 3 years,and we are ready to offer you the same service in the days ahead.
We look forward to the continuing growth of your company under your enlightened leadership.
Sincerely Yours,
David Parker
Sample 2
Dear Michael:
Congratulations on the birth of your son!How happy and proud you must be at this time.And hope your son grow up healthy,wealthy and wise.
My best wishes to all three of you!
Truly yours,
Joe Wisdom
解析：
暂无解析
1、【题目】题目：InvitationLetter邀请与约见函
答案：
Dear Mr.Black:
To celebrate the 10th anniversary of Shenzhen Trading Co.Ltd,we are holding a dinner party at Hilton Hotel in Shenzhen from 7:00 p.m.to 9:30 p.m.on Saturday,June 6th.
You are cordially welcome to the party so that we can express our sincere appreciation for your generous support.For your information,the party will be attended by other business elite such as Mr.Zang Hong and Li Peng from Beijing International.We believe that this may offer many of us an excellent opportunity to get acquainted with each other.
We do hope that you will be able to join us on this occasion,and look forward to meeting you at the party.
Sincerely yours.
解析：
暂无解析
邮箱： 